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End of Life Error: Xerox C310 and C315 Black and Color Imaging Kit Replacement

end of life on the imaging kit from xerox c310 and c315 printers

A depleted imaging drum kit can lead to reduced print quality and unexpected disruptions. This guide will walk you through replacing the imaging kit to maintain sharp prints, prevent errors, and ensure your printer operates efficiently.

The following tutorial is for these models:

C310
C315

When Do You Need to Replace the Imaging Kit ?

If you're experiencing print quality issues, it may be a sign that the imaging kit needs to be replaced. Below are common issues and error codes that indicate a potential problem:

31.60z - Black imaging kit or photoconductor smart chip or sensor problem.

31.65z, 32.65z - Black and color imaging kit smart chip or sensor problem.

33.64z - Non-Xerox black and color imaging kit. The smart chip contents have been manipulated by a third party manufacturer.

84.11, 84.13, 84.19 - The imaging kit is low.

84.21, 84.29 - The imaging kit is very low.

84.31 , 84.41- Replace the imaging kit. Zero estimated pages remain.

84.43 - Replace the imaging kit. Zero estimated pages remain. Absolute end of life has been reached due to page count.

Blurred or Light Prints

Unwanted Background or Shadowing

Missing or Faded Areas

Colored Line Defects

Step-by-Step Guide: Replacing the Toner Cartridge

Prior to starting, it is imperative to remember power off the device and disconnect from its power source at the back.

This step-by-step tutorial will further break down the steps to remove and replace the imaging kit for the Xerox C310 and C315. Let’s begin!

Step One: Power Off Printer

Turn off the printer and unplug the power cord from the electrical outlet.

unplugging power core from a xerox c315 printer

Step Two: Open Front Door Assembly

Grip both sides of the front door and pull it down to open.

opening front door from a xerox c315 printer

Step Three: Open Scanner Assembly

To access the imaging kit, press the release tab to unlock the scanner, then lift it upward.

opening scanner assembly from a xerox c315 printer

Step Four: Remove Right Cover

Press the two tabs and pull the right cover outward to remove it. Set the cover aside.

removing the right cover from a xerox c315 printer

Step Five: Remove Waste Toner Bottle

Push in the tabs, then carefully slide out the waste toner bottle. Avoid dropping it to prevent toner spills.

removing waste toner bottle from a xerox c315 printer

Step Six: Remove Toner Cartridges

Lift the green tabs to unlock the toner cartridges. Repeat this step for all colors.

removing a toner cartridge from a xerox c315 printer

Step Seven: Unlock Imaging Kit

Lift the blue latches on each side to unlock the imaging drum kit.

unlocking tabs from imaging kit on a xerox c315 printer

Step Eight: Remove Imaging Kit (Part 1)

Slowly pull both blue latches outward until they stop. Do not force the imaging drum kit out.

pulling up latches from imaging kit to remove from a xerox c315 printer

Step Nine: Remove Imaging Kit (Part 2)

Press and hold the two green handles on each side along with the blue latch on the right, then slide the imaging drum kit out to remove it.

holding on to handle to remove the imaging kit from a xerox c315 printer

Step Ten: Install New Imaging Kit (Part 1)

To install the new imaging drum kit, lift it using the two green handles on each side. Then, align the hooks with the guides inside the printer.

aligning hook from the imaging kit to install imaging kit on a xerox c315 printer

Step Eleven: Install New Imaging Kit(Part 2)

Once the hooks on both sides are aligned, carefully slide the imaging kit into the printer. It should click into place when properly secured.

installing imaging kit on a xerox c315 printer

Step Twelve: Lock Imaging Kit

Lower the two blue latches to lock the imaging kit in place.

locking the imaging kit on a xerox c315 printer

Step Thirteen: Install Toner Cartridges

Place the toner cartridge into its slot and gently press down to lock it in place.

installing toner cartridges from a xerox c315 printer

Step Fourteen: Install Waste Toner Bottle

Align the holes on the waste toner bottle with the guides inside the printer, then push it in until it clicks into place.

installing waste toner bottle on a xerox c315 printer

Step Fifteen: Attach Right Cover

First, align the tabs at the bottom of the right cover, then push it upward until it locks securely into place.

attaching the right cover on a xerox c315 printer

Step Sixteen: Close Scanner Assembly

Press the release tab, then push down the scanner’s right cover until it closes securely.

closing the scanner assembly on a xerox c315 printer

Step Seventeen: Close Front Door Assembly

Close the front door assembly.

closing front door on a xerox c315 printer

Step Eighteen: Power On Printer

Firmly plug the power cable into both the printer and a power outlet. Then, turn on the printer using its power button.

powering on power on a xerox c315 printer

The Benefits of Replacing Your Printer's Imaging Kit

Replacing the imaging kit unit (MPN: 013R00689) helps maintain optimal printer performance, delivering clear, streak-free prints. It also reduces the risk of print errors and hardware strain over time. This is essential for users who rely on their Xerox C310 and C315 series printers for consistent, dependable results.

Order Your Replacement Parts Today!

Order the replacement parts needed for this step-by-step tutorial right here:

013R00689 - Xerox C310 Black Imaging Kit, Estimated Page Yield: 125,000

013R00692 - Xerox C310 Black and Color Imaging Kit, Estimated Page Yield: 125,000

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