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Canon DR-G2140 Scanner Paper Jam Fix: How to replace the Exchange Roller Kit

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Struggling with Exchange Roller Kit replacement in your Canon DR-G2140? Our step-by-step guide ensures a smooth printer operation.

The following tutorial is for these models:

imageFORMULA DR-G1100

imageFORMULA DR-G1130

imageFORMULA DR-G2110

imageFORMULA DR-G2140

When Do You Need to Replace the Exchange Roller Kit?

If you're getting error messages, this may indicate it's time to replace the exchange roller kit. Listed here are all the errors that indicate a problem:

P000 - The document is jammed on the transport path.

P001 / P002 - The document is jammed near the feed inlet. 

P004 / P006 / P007 - The document is jammed inside the scanner. 

P010 - It is possible that the multiple documents are jammed inside the scanner.

Step-by-Step Guide: Replacing the Exchange Roller Kit

Prior to starting, it is imperative to remember power off the device and disconnect from its power source at the back.

This step-by-step tutorial will further break down the steps to remove and replace the exchange roller kit for the Canon DR-G2140. Let’s begin!


Step One: Open Upper Unit

To begin, press the lever and carefully open the upper unit.

opening upper unit

Step Two: Open Pickup Roller Cover

Open the roller cover.

opening the pickup roller cover

Step Three: Remove Pickup Roller

Push the roller holder back and remove the pickup roller.

removing the pickup roller

Step Four: Install new Pickup Roller

Install the new pickup roller so that the side of the gear is on the left.

installing the new pickup roller

Step Five: Remove Feed Roller

Pull the roller lock lever down to release the roller. Slide the feed roller to the right, then pull the roller towards you to remove.

removing the feed roller

Step Six: Install New Feed Roller

Place the new feed roller on the pin. Then, push the feed roller back in place and align the notch in the roller's axle with the shaft on the scanner. Push the roller lock lever up to lock the feed roller.

installing the new feed roller

Step Seven: Close the Roller Cover

Push up to close the upper roller cover.

closing the roller cover

Step Eight: Remove Retard Roller Cover

Grasp and pull up the retard roller cover to remove it.

removing the retard roller cover

Step Nine: Remove Retard Roller

Push the roller lock lever up and move it to the left to unlock the roller. Then, slide out the retard roller to remove.

removing the retard roller

Step Ten: Install New Retard Roller

Align the roller cutout with the axle on the scanner. Slide the roller securing lever to the right, then pull the roller lock lever down to secure the retard roller in place.

installing the new retard roller

Step Eleven: Installing Retard Roller Cover

Push the front of the retard roller cover in and make sure the cover is completely closed by pushing until you hear a click.

installing the retard roller cover

Step Twelve: Close Upper Unit

Lastly, carefully push down the upper unit to close.

closing the upper unit

Order Your Replacement Parts Today!

Order the replacement parts needed for this step-by-step tutorial right here:

3601C002, 3601C002AA, 8262B001, 8262B001AA - Canon DR-G2140 Exchange Roller Kit

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